Topic Extraction
Automatically identify and categorize the topics your customers talk about during conversations. ConvoStream’s Topic Extraction tracks trends, helps you understand customer needs, and provides actionable insights for your business.
What is Topic Extraction?
Topic Extraction automatically identifies key topics from customer conversations and organizes them as actionable tags.
This feature captures the main themes of customer interactions, stores them for reference, and reports trends to help businesses better understand customer priorities. Whether it’s through voice or messaging, Topic Extraction ensures no critical detail is overlooked.
How Does Topic Extraction Work?
ConvoStream’s AI identifies and categorizes topics in real-time during customer interactions.
Comprehensive Topic Reporting
With Topic Extraction, ConvoStream not only tracks individual conversations but also provides detailed reports on:
Key Benefits of Topic Extraction with ConvoStream
Topic Extraction empowers your business with a deeper understanding of customer concerns and priorities.
Why Choose ConvoStream’s Topic Extraction?
ConvoStream’s Topic Extraction takes the guesswork out of customer understanding.
With advanced AI and real-time tagging, it equips your business with the tools to enhance support efficiency, customer experience, and strategic planning.